Customer service (SAC)

Through customer relationship initiatives, we serve diverse audiences across various segments. We conduct joint, ongoing evaluations of the best operational strategies, considering multiple contact channels for a human, close, and effective approach. Learn more

Helpdesk

We provide specialized support for solutions with technical or complex requirements. Our personalized assistance uses a system that streamlines ticket creation and tracking, offering both inbound and outbound support for ticket follow-up. We utilize technology for support via voice (phone), email, chat, social media, as well as management, monitoring, and security software. Learn more

Events

To professionalize and organize the promotion and attendance confirmation of guests. We engage with audiences for social and corporate events, managing active and passive RSVPs, leveraging multichannel communication to foster closer relationships and loyalty. Learn more